Privacy policy

Welcome to Zelphera. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit or make a purchase from https://www.zelphera.com.

1. Information We Collect

When you visit our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed securely through third-party payment providers)
  • IP address
  • Browser information
  • Device information
  • Order history

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Detect fraud and unauthorized activity
  • Comply with legal obligations
  • Send promotional emails (only if you choose to receive them)

3. Payment Security

Payments made on our website are securely processed through trusted third-party payment providers such as PayPal. We do not store your complete payment card information on our servers.

4. Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience
  • Support marketing and advertising activities

You may disable cookies through your browser settings, although some features of our website may not function properly.

5. Sharing Your Information

We may share your information with trusted service providers including:

  • Payment processors
  • Shipping partners
  • Shopify
  • Analytics providers
  • Marketing platforms

We never sell your personal information to third parties.

6. Data Protection

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

7. International Customers

As we serve customers worldwide, your information may be processed in countries outside your own. We take appropriate steps to ensure your data remains protected.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: thezelphera@gmail.com 

Website: https://www.zelphera.com